All orders are shipped from our warehouse in Sweden and dispatched within 24 hours on business days.
SHIPPING TO SWEDEN
DHL 59 SEK, Delivery 1-3 days to pick up point.
PostNord 79 SEK, Delivery 1-3 days to pick up point.
Your order will be delivered to your local delivery point. A delivery notification will be sent via text message or email when your package is ready to be collected. ID is required.
Budbee Home - Green delivery to your doorstep between 17:00-22:00 (99 SEK) – Delivery 1-3 days. 100% fossil-free and climate compensated. Budbee offers the possibility to track the delivery in real-time to get a more exact delivery window. A notification will be sent via Budbee app.
SHIPPING TO EUROPE
UPS Standard 2-5 days (13 EUR)
UPS Express 1-3 days (20 EUR)
Budbee Home 2-5 days (15 EUR) Green delivery to your doorstep between 17:00-22:00. Live tracking and updates via mobile app or SMS-link. 100% fossil-free
and climate compensated. Available for DK, FI, NL and BE.
Please note that customs fees are not included when ordering from outside the EU and will be charged separately by the courier.
Norway: Taxes and duties to Norway are included in the product prices.
UK: Customs charges are covered by House of Dagmar, but import charges (VAT) is charged separately at customs and not included in the prices.
SHIPPING TO THE REST OF THE WORLD
UPS Standard 2-5 days.
Please note that customs fees are not included when ordering from outside the EU and will be charged separately by the courier.
Once we have received a receipt of your transaction, the order will be processed, and a confirmation email will be sent with your tracking details.
IMPORTANT INFORMATION
The price at time of purchase is final and we honour our campaign periods. We are unable to offer or make any price adjustments/price matching on items purchased at full price that later go on sale, or for items on sale that are later available for further reductions. We offer a 14 days return policy and you are welcome to place a new order and procced with a return if the garment is in perfect condition with all hangtags intact.
Our newsletter offer cannot be used with other coupons or items on sale.
For any discrepancy in the order, please inform our customer support at the point of delivery.
We reserve the right to cancel your order if an item you have ordered is out of stock or if we identify a product or pricing error.
UNCOLLECTED ITEMS
If your order is not collected and returned to our warehouse, House of Dagmar reserves the right to charge an additional fee of 20 EUR to cover shipping and processing costs.
OUTSIDE EU
If an order is abandoned and not imported according to shipping terms when ordering outside of EU, an additional fee of 500 SEK/50 USD/45 EUR/40 GBP will be charged at return.