1. Shipping and Returns

All orders are shipped from our warehouse in Sweden and dispatched within 24 hours on business days.


SHIPPING TO SWEDEN

Always free deliveries and returns with Postnord/DHL – Delivery: 1-3 days to pick up point.
Your order will be delivered to your local delivery point. A delivery notification will be sent via text message or email when your package is ready to be collected. ID is required.


Budbee – Home delivery between 17:00-22:00 to your home (49 SEK) – Delivery: 1-3 days.
Budbee offers the possibility to track the delivery in real time to get a more exact delivery window. A notification will be sent via Budbee app.


Budbee Box - Delivery to a Budbee Box in your area: 1-3 days. Notifications, tracking and choice of box is available via Budbee app. You will receive the pin code from Budbee so that you can pick it up whenever it suits you!


SHIPPING TO EUROPE

UPS Standard 2-5 days
Please note that customs fees are not included when ordering from outside of EU and will be charged seperately by the courier.


UK: Customs charges are covered by House of Dagmar but import charges (VAT) is charged separately at customs.


Norway: Customs charges are covered by House of Dagmar but import charges (VAT) is charged separately at customs.


SHIPPING TO THE REST OF THE WORLD

UPS Standard 2-5 days (30 USD)
Please note that customs fees are not included when ordering from outside of EU and will be charged seperately by the courier.


Once we have received a receipt of your transaction the order will be processed and a confirmation email will be sent with your tracking details.


IMPORTANT INFORMATION

Our newsletter offer cannot be used in conjunction with other coupons or on sale items.


For any discrepancy in order, please inform our customer support at point of delivery.


We reserve the right to cancel your order if an item you have ordered is out of stock or if we identify a product or pricing error.


UNCOLLECTED ITEMS

If your order is not collected and returned to our warehouse, House of Dagmar reserve the right to charge a fee of 20 EUR to cover shipping and processing costs