1. Shipping and Returns

All orders are shipped from our warehouse in Sweden and dispatched within 24 hours on business days.


SHIPPING TO SWEDEN

Always free deliveries and returns with Postnord/DHL – Delivery 1-3 days to pick up point.
Your order will be delivered to your local delivery point. A delivery notification will be sent via text message or email when your package is ready to be collected. ID is required.


Budbee Home - Green delivery to your doorstep between 17:00-22:00 (49 SEK) – Delivery 1-3 days. 100% fossil-free
and climate compensated. Budbee offers the possibility to track the delivery in real-time to get a more exact delivery window. A notification will be sent via Budbee app.


Budbee Box - A 100% fossil-free and smart delivery service to a box of your choice. Easy pick-up with a code. Real-time tracking. Additional delivery options via tracking link/app. Delivery 1-3 days.


Budbee returns - A pre-paid return label is included with the parcel, and the return can be handed in at any Postnord access point.


SHIPPING TO EUROPE

UPS Standard 2-5 days (8 EUR) over 300 EUR we offer free shipping.


Budbee Home 2-5 days (15 EUR) Green delivery to your doorstep between 17:00-22:00. Live tracking and updates via mobile app or SMS-link. 100% fossil-free
and climate compensated. Available for DK, FI, NL and BE.


Please note that customs fees are not included when ordering from outside the EU and will be charged separately by the courier.


UK: Shipping cost 15 GBP over 250 GBP we offer free shipping. Customs charges are covered by House of Dagmar, but import charges (VAT) is charged separately at customs and not included in the prices.


Norway: Shipping cost 100 NOK over 3000 NOK we offer free shipping. Customs charges are covered by House of Dagmar, but import charges (VAT) is charged separately at customs and not included in the prices.


SHIPPING TO THE REST OF THE WORLD

UPS Standard 2-5 days (20 USD) over 300 USD we offer free shipping.


Please note that customs fees are not included when ordering from outside the EU and will be charged separately by the courier.


Once we have received a receipt of your transaction, the order will be processed, and a confirmation email will be sent with your tracking details.


IMPORTANT INFORMATION

Our newsletter offer cannot be used with other coupons or items on sale.


For any discrepancy in the order, please inform our customer support at the point of delivery.


We reserve the right to cancel your order if an item you have ordered is out of stock or if we identify a product or pricing error.


UNCOLLECTED ITEMS

If your order is not collected and returned to our warehouse, House of Dagmar reserves the right to charge a fee of 20 EUR to cover shipping and processing costs